VirtelaView

VirtelaView® Mobile gives Virtela customers on-the-go access to the information they need to keep their networks running 24x7x365. See near real-time status of site availability and site performance for all locations around the world, monitor device details, view and update trouble tickets.

With this app, Virtela customers can:

- See a world map of locations with near real-time site availability status
- Zoom in on each site and filter on site status (i.e. Critical, Major, Resolved, Good)
- Check the status of open tickets and provide updates to the Virtela Operations Center
- View performance for each site, including packet loss, latency and circuit utilization
- Contact local managers/team leads for each site
- Search on closed tickets to review ticket history
- View Virtela escalation contact information

Virtela is the smart alternative to traditional global carriers and equipment vendors for enterprise networking and virtualized IT services. Recognized by more than 100 awards for outstanding service innovation and customer support, Virtelas services suite includes global managed network, security, mobility, application acceleration, and IT infrastructure services.